Resident Support

If your trash was missed, ensure it was placed out at the designated location and time. If so, contact customer service via phone or email, providing your address and the missed pickup date. We'll arrange a swift resolution, usually by the next business day. Apologies for any inconvenience.

At Orease Waste, occasionally you may have more trash than usual. If all your trash bags do not fit, please follow these steps: 1. **Consolidate Trash:** Compact trash before placing it in the bin. 2. **Additional Bags:** Place extra bags securely next to your trash can, tied tightly to prevent spillage. 3. **Notify Us:** Contact Orease Waste customer service about the overflow. We offer additional pick-up services or larger bins. 4. **Special Arrangements:** Schedule a special pick-up for large events or clean-ups. Our team is here to help with extra trash management needs. Contact us at 727-900-1069 for assistance.

At Orease Waste, we prioritize safety and do not provide services on days with severe weather like heavy rain, snowstorms, and extreme winds. We monitor forecasts and will notify clients of any cancellations or rescheduling. Thank you for your understanding.

To schedule a pickup for your container, simply log in to your account on our website and navigate to the pickup scheduling section. Follow the instructions provided to select a convenient date and time for the pickup.